Privacy Policy

Privacy

Berkelouw Books respects your right to privacy under the Privacy Act 1988 and is required to comply with the national privacy principles in respect of the collection of personal information from individuals.

The information we collect

On our website, you can order products and subscribe to our online newsletter. The sort of personal information we collect from these pages includes your name, address, email address, telephone number, fax number, credit card information and information about your areas of interest.

How you can access or correct personal information.

You may request access to personal information we hold about you by contacting us. If you believe that the personal information we hold about you is incomplete or inaccurate, then you may ask us to amend it. If you have any questions about our policy, or any complaint regarding treatment of your privacy by us, please email us

Use of Cookies

Our website does not use cookies to collect your personal information. Cookies are only used to complete orders on our site. A 'cookie' is a small file which contains a piece of text identifying your browser to our site. It is quite common for online shopping sites to send such a 'cookie', and its purpose is to tell us that a previous visitor to Berkelouw.com.au has returned.

How we use the information

We may use your information to enable us to fulfill any online orders you may place, to send you our newsletter by mail or to keep you up to date with new titles and special offers and events by email. Please note that Berkelouw Books Website members can remove themselves from the distribution list by simply typing "unsubscribe" in the subject line of a reply email.

We will not without your prior consent disclose personal information collected about you on this website to any other party except in the case of our carriers to whom we supply your name and address details, as well as any particular delivery instructions you have given us. We do not sell or rent any customer lists.

Links

This privacy policy applies solely to information collected on our website and may differ from the policies from other sites that you may link to from this site. We recommend that you read the privacy policy of any site that you link to from this site.
This policy represents the policy of Berkelouw Books trading as Berkelouw Books Website, as at August 2004. We may change this policy from time to time.

Security

At Berkelouw Books we consider the security of your information to be of paramount importance. We have implemented security measures designed to provide the peace of mind you should expect when purchasing goods over the internet. When you place an order, our secure server uses SSL (Secure Sockets Layer) to connect to our website, which encrypts all the information sent from your PC.

The following indicates that you have entered a secure session and will be present when you are requested to enter your credit card details:

We automatically delete credit card details upon the completion of an order, and therefore retain credit card details for the shortest possible time. If you're uncomfortable using your credit card online, we also accept payment by money order.
Please note that while Berkelouw Books Online uses its best endeavours to protect all such information at all times, we cannot be responsible for unauthorised access to the information.